Frequently Asked Questions
Everything you need to know about your San Michelle shopping experience.
What materials are used in San Michelle bags?
Our bags are crafted from premium materials, ranging from top-grain Italian leather to high-quality vegan alternatives and durable canvas, ensuring both luxury and longevity.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please ensure all protective films and dust bags are included to receive a full refund.
Do you offer a warranty on your products?
Yes, every San Michelle bag comes with a one-year limited warranty covering manufacturing defects in hardware and stitching.
How should I care for my leather bag?
We recommend using a soft, dry cloth for regular cleaning and applying a leather conditioner every 3-6 months to maintain suppleness and prevent cracking.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.